Capability & Competence Development

Building the Skills and Systems Your Business Needs to Deliver

Strategy Without Capability is Just Ambition



The Capability Challenge

You've got the strategy. You know where you want to go. But can your organisation actually deliver it?


Common capability gaps we see:

  • Growth ambitions constrained by skills shortages
  • New market entry requiring capabilities you don't yet have
  • Quality or delivery issues stemming from competence gaps
  • Compliance requirements demanding formal competence frameworks (SQEP, ISO standards, regulatory obligations)
  • Staff turnover creating knowledge and capability loss
  • Organisational change reveals previously hidden gaps
  • Customer complaints about inconsistent delivery or technical quality
  • Tender losses due to the inability to demonstrate capability


The question isn't whether you have talented people—it's whether you have the right capabilities, in the right places, to execute your strategy.



Most businesses discover capability gaps too late—after losing a contract, failing an audit, or watching a key person leave with critical knowledge.


We help you identify and address capability gaps before they limit your growth.

Our Capability Development Service

From Gap Analysis to Capability Building


With extensive experience developing competence frameworks for organisations from 50 to 10,000+ people—across commercial businesses, government agencies, and highly regulated sectors—we bring proven methodologies that actually work in real operational environments and don't stifle you with bureaucracy.

Our Process: From Assessment to Implementation

Determine

Capability can mean many things. What we can work with you on is answering the question: "Do you have the capability to deliver your mission?" We work to understand and define what capability is required. Linked firmly with your strategy, we will help define current and future capability requirements.

Analyse

We will analyse your current capability (internal and bought-in) and provide tools and techniques for measuring your current capability, including competence frameworks where needed. These can be relatively simple or highly sophisticated, depending on the business and sector. We won't shy away from difficult issues or feedback.

Address

We can provide capability development solutions to fit your budget using external sources of free resource where possible.  We can recommend make or buy routes for enhancing capability. This can include defining technical and behavioural competencies, and development frameworks.

Our process for capability development:

We follow a straightforward process:

  1. Determine: We develop a real, honest and accurate view of your capability. We have the tools and ability to achieve this.
  2. Analyse: We use data gathered and look both internally and externally to recommend fit for purpose approaches to capability development.
  3. Address: We will give you a prioritised plan, with realistic actions that you can commit too and share with your staff.
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The value we bring

You are busy running your business, and your staff are busy delivering your services and products. We provide resource which is:

  • We are not distracted by the day-to-day operation.
  • Independent, impartial and constructively challenging.
  • We report to you so are not influenced by organisational politics.
  • We don't ignore those issues that others consider to be in the 'too difficult' category.
  • We minimise disruption whilst we undertake our activities - you still have a business to run.
  • We bring significant knowledge and experience of what works elsewhere.
  • We have done this before, and changed the culture and environment completely.

Interested in our services? Let's talk about your challenge

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.